Attendance

Policy: 

It is our commitment to the persons receiving services, families, guardians, and other stakeholders that maintaining schedules to meet the needs of our customers is one of our highest priorities. In support of this commitment, Mains’l has an attendance policy and procedure for all employees.

Employees and their supervisors work in partnership on the development of appropriate employee schedules to support the work needs of the organization. Both the employee and the supervisor are accountable for maintaining excellent attendance standards.

Procedure: 

This attendance procedure establishes guidelines to provide clarity for excellent attendance and to address any concerns of employee’s attendance and punctuality.

Definitions of terms used in this procedure:

  • Scheduled Work Time: Any time an employee is scheduled to work, including scheduled attendance at orientation, required meetings, and training sessions.
  • Approved Absence: When an employee notifies their supervisor, according to designated timelines, of any absence, lateness, or early departure from their scheduled work time for an acceptable reason. The supervisor approves the employee’s request prior to the absence.
  • Unapproved Absence: An absence from the work site during scheduled work time that was not pre-arranged according to the timelines set forth in the policies on Paid Time Off – Salaried and Hourly Employees, or FMLA.
  • Tardy: Any late arrival for a scheduled work time without the pre-approval of the supervisor.
  • Occurrence: Any single instance of an unapproved absence or tardy.
  • No Call, No Show: An absence that is not communicated to the supervisor in advance of the scheduled work time or at any time during the scheduled work time.

Guidelines

Employees at Mains’l receive scheduled work time that is created in partnership with their supervisor. Scheduled work time is defined as any time an employee is scheduled to work, including scheduled attendance at orientation, required meetings, and training sessions. Employees at Mains’l are expected to arrive on time and to be prepared for their scheduled work time Ongoing tardiness can result in separation of employment. Due to the variety of the roles and responsibilities within the work we do, schedules may be required to change.

Occasionally there will be times that an employee is unable to work their scheduled work time. This includes any needed absence, lateness, or early departure from their scheduled work time for an acceptable reason. In order for this to be an approved absence, an employee notifies their supervisor according to the designated time lines in the in Mains’l paid time off and unpaid time off policies and procedures. The supervisor must approve the employee’s request prior to the absence.

Every Occurrence is recorded unless the Occurrence is the result of one of the following:

  • A situation recognized by the organization as unavoidable (i.e. car accident on the way to work verified by an accident or police report.)
  • The Occurrence is caused by a serious illness, where the illness is documented by a physician within one week of the absence.
  • The Occurrence is recognized as a verifiable permissible leave as defined by State or Federal Statute such as Family and Medical Leave Act.

A single occurrence of a No Call, No Show, as defined in this policy is considered a voluntary termination of employment.

Supervisors or other designee will make available the schedule in advance of the pay periods noting the scheduled work times of all the employees. If there is a significant deviation from the standard schedule, the supervisor will notify the effected employee(s) in advance of the deviation. We provide 24 hour services at certain locations, and as a result an employee may need to stay beyond the end of their shift if a replacement employee does not arrive.

Reference: 

Paid Time Off Policy and Procedure

Unpaid Time Off Policy and Procedure

Family and Medical Leave / California Family Rights Act Policy and Procedure