The internal controls used by
F/EA to monitor this process establish responsibility, segregate duties, document procedures and ensure independent internal verification.
- <<Staff Title>> reviews forms for updates on tax agency websites quarterly.
- <<Staff Title>> reviews tax agency websites for updates to other rules and regulations.
- Updates are recorded in a control document.
- <<Staff Title>> reviews control document to ensure updates were checked for and forms updated timely and accurately.
- Customer Service Unit distributes updated forms to Counselors
- <<Staff Title>> trains Counselors on changes to forms, rules and regulations on a quarterly basis