People, who receive services and support from Mains’l, independently manage their personal finances and property to the fullest extent possible. Each person retains the use and availability of their personal funds and property, unless restrictions are justified and documented in the person’s service and support plan.
When part of the services being offered is support in managing finances, Mains’l maintains written authorization to manage funds from the person or the person’s legal representative and the case manager. Authorization is obtained within five working days of service initiation and renewed annually thereafter.
Mains’l employees may not accept power-of-attorney from a person receiving services from Mains’l for any purpose. Employees, volunteers or subcontractors of Mains'l may not borrow money or purchase personal items from persons served, sell items or personal services to a person served, or require them to purchase items for which Mains'l receives reimbursement.
All funds and/or related documentation are kept separate from the agency, program, staff or other individual funds and are stored in a secure location.
Personal Funds and Property when Starting and Ending of Service
When assigned responsibility to manage finances, Mains’l requests consent to authorize the Mains’l Financial Audit Team to audit checking accounts, savings accounts, and cash on hand to ensure financial integrity.
Cash Record
Consent to Manage/Audit Finances
Individual Financial Review
In MN 245D.06 Subd. 4 Funds and Property
Support Plan
Financial Review Summary/Work Plan
Financial Funds and Property When Starting/Ending Services
Requests for service are accepted from people requesting supports for themselves, their caregivers, family members and guardians, other providers, and social service agencies. Mains’l accepts referrals from people without regard to race, gender, age, disability, spirituality, or sexual orientation, and our practices are consistent with a person’s service recipient rights.
Mains’l uses a person centered approach to discover if the person requesting services and Mains’l are a good fit, based on needs, alignment with Mains’l values, and our ability to meet the person’s level of care. We do not refuse to offer services to a person based solely on the type of services the person is currently receiving, the degree of their emotional, physical or intellectual abilities, type of communication style, personal routines, or past success rate. If we cannot meet a person’s service needs, documentation regarding the reason will be provided to the person, the person’s legal representative, and case manager, upon request.
Referrals
Mains’l engages in conversations with the person requesting services and their support team to help identify what’s important to and important for the person. We are committed to a collaborative approach when developing services for people, and a team of Mains’l employees work together to determine if service needs can be met. Team members may consist of a customer service specialist, navigator, senior manager and/or manager.
When a person contacts Mains’l about our services:
The information gathered is used to assist with the development of the person’s support plan.
Enrollment
When the person requesting services and Mains’l agree that we are a good match, the process of starting services begins. This procedure may vary, depending on the supports and needs of each person.
References
Getting to Know You
Person Centered Description packets
Enrollment Meeting Checklist
How We Offer Supports and Services Policy and Procedure
Mains’l Guidebook to Supports
Starting Services/Change of Service form