The person receiving services and their support team work together to balance what is important to and what is important for their physical health needs and wants.
The development of the Support Plan reflects what services and supports are offered by extracting physical and mental health information from their existing support plans (i.e., Coordinated Service and Support Plan, Individual Service Plan, and Person Centered Plan, if available) and what services and supports are offered, as well as how, when, and by whom the services will be provided.
1. Access to Health Services
a. The manager assists with or coordinates health service appointments using a tracking system which is maintained at the site
b. The manager is responsible for the supervision of or assists the person in scheduling, attending, and documenting health related appointments as designated in the support plan.
c. The manager is responsible for training the employees on the appropriate referral form needed for the health care provider and that all orders are implemented.
d. Each person has the choice of which health care providers they desire to use.
e. Each person will participate in the planning of their health care whenever possible.
2. Health care appointments
a. To maintain an optimal general level of health for each individual person’s physical and/or mental health diagnosis
b. To maximize functioning, prevent disability; and promote optimal development of each person
c. Managers will work to maintain a health care appointment tracking system. For each person. The tracking will include:
i. A list of specific health care providers
ii. Referral forms
iii. Medication History Log
iv. Appointment Summary
v. A calendar system
vi. display recommended frequency of appointments
vii. the date of the last appointment
viii. the date of any future scheduled and/or needed follow up appointments
d. A physical examination should occur annually to:
i. Obtain preventative health care screenings
ii. Review medication and treatment orders
iii. Review the use of standing order/over the counter medications
iv. Evaluation progress and outcomes of treatment goals
v. Determine further treatment planning
e. A dental examination is recommended at a minimum every 6 months (or according to the person’s insurance carrier) to provide for:
i. Examination and diagnosis
ii. Restoration
iii. Cleaning
iv. Preventative screenings as prescribed
v. X-rays
vi. Maintenance of dental health
f. All other necessary appointments will occur as needed
i. Vision
ii. Hearing
iii. Podiatry
iv. Neurology
v. Psychiatry
vi. Other
3. Monitoring Health
a. When employee believes a medical emergency may be life threatening, they will call 911, or they will call the mental health crisis intervention team when the person is experiencing a mental health crisis
b. The person’s health conditions are monitored according to written instructions from a health care provider and are documented on the Health Needs Record form.
i. The Health Needs Record is completed at intake, 45 day meeting, annually, and as needed if there is a change in the person’s health condition
c. Employee documents any changes in the person’s health in the Health Care Progress Notes (HPNs) and report changes to the manager before leaving their shift
d. The manager notifies the health care provider of the changes within 24 hours or sooner depending on the severity of the changes.
e. The manager notifies the person, person’s legal representative, if any, and case manager within 24 hours of changes in the person’s physical and mental health if they affect the health service needs assigned in the coordinated service and support plan (Support Plan) or the support plan.
i. The notification is documented on a Health Needs Change Notice form
f. Consistent coordination and communication to all involved in the care of the person
g. Mains’l Services will provide a team approach for Health Care Quality Assurance to identify improvement needs in health care documentation, health care training and related processes.
h. A Mains’l Services Therapist/Behavioral Specialist and/or a Nurse will be involved with providing recommendations in physical or mental health care when the likelihood of a change in condition requires a skilled assessment to identify a need for possible modification, treatment or initiation of additional medical services
i. Acute and chronic conditions
ii. Diabetes and insulin injection process
iii. Other injection needs
iv. Feeding tubes
v. Oxygen and breathing assessments
vi. Other skilled needs as identified
4. Medical Equipment
a. Orders for the medical equipment are filed in the person’s medical file
b. An employee is trained on the safe and correct operation of medical equipment used by the person to sustain life or to monitor a medical condition that could become life-threatening without proper use of the medical equipment; including but not limited to ventilators, feeding tubes, or endotracheal tubes.
i. The training is provided by a licensed health care professional or a manufacturer’s representative, who does an observed skill assessment as part of the training to ensure that the employee person demonstrated the ability to safely and correctly operate the equipment according to the treatment orders and the manufacturer’s instructions.
ii. Training is documented on the “Training in Use of Medical Equipment Used to Sustain Life” form and filed at the site
5. Mobility and Transfers Equipment
a. Employee is trained on the safe and correct operation of equipment used for mobility and transfers such as mechanical lifts, van lifts, power wheelchairs, chair elevator lifts, standard wheelchairs and transfer equipment for showering/bathing.
i. The training is provided by the manager, support coordinator or designated employee who does an observed skill assessment, as part of the training to ensure employee demonstrate the ability to safely and correctly transfer a person using the equipment
ii. Training is documented, by the manager, support coordinator or designated employee on the “Training in Use of Equipment for Mobility and Transfer” form and filed in the medical book.
b. A written procedure for each piece of equipment is available for employee to reference
It is the policy to provide safe medication setup, assistance and administration to those persons served by Mains’l Services. The degree of involvement is reflected in the Coordinated Services and Support Plan (Support Plan) and/or Support Plan Addendum-(Support Plan). Mains’l obtains written authorization from the person and/or the legal representative for the level of employee involvement with medications and/or treatments.
All people served by Mains’l Services are encouraged to participate in the process of medication administration, assistance or set up as much as they are able
A. Medication setup
If responsibility for medication setup is assigned to the license holder in the coordinated service and support plan or the coordinated service and support plan addendum, or if the license holder provides it as part of medication assistance or medication administration, the license holder must document in the person's medication administration record: dates of setup, name of medication, quantity of dose, times to be administered, and route of administration at time of setup; and, when the person will be away a home med report will be printed and have person taking the medications sign and dat. Upon return if there are no discrepencies this form may be destroyed.
B. Medication assistance
If responsibility for medication assistance is assigned to the license holder in the coordinated service and support plan or the coordinated service and support plan addendum, the license holder must ensure that medication assistance is provided in a manner that enables a person to self-administer medication or treatment when the person is capable of directing the person's own care, or when the person's legal representative is present and able to direct care for the person
C. Medication Administration
If responsibility for medication administration is assigned to the license holder in the coordinated service and support plan or the coordinated service and support plan addendum, the license holder must implement medication administration procedures to ensure a person takes medications and treatments as prescribed. The license holder must ensure that the requirements in the requirements below:
D. Injectable medication
Injectable medications may be administered according to a prescriber's order and written instructions when one of the following conditions has been met:
*Only licensed health professionals are allowed to administer psychotropic medications by injection.
E. Psychotropic medication use and monitoring
2. Mains’l Services provide monitoring and reporting of Target Symptoms data to the expanded support team for review every three months, or as otherwise requested by the prescriber, person or the person’s legal representative
3.If the person receiving services or their legal representative refuses to authorize the administration of a psychotropic medication, the medication is held and is reported to the prescriber within 24 hours.
F. Written Authorizations
Written authorization is required for medication administration or medication assistance, including psychotropic medications or injectable medications.
G. Refusal to Authorize Psychotropic medication
H. Reviewing and Reporting medication and treatment issues
I. Staff Training
2. Once the Manager and/or Support Coordinator ensure that the employee has completed these steps the training mailbox is notified.
3. Any time the safety of the people in the home is at risk or the employee demonstrates a pattern of difficulty with medication skills, a discussion occurs with the manager and the Nurse to determine if this employee needs to complete additional medication training.
4. Employees may only administer injectable medications when the necessary training has been provided as indicated in the Person’s Support Plan (Support Plan and/or Support Plan addendum).
5. Medication refreshers are provided to the homes annually.
J. Storage and disposal of medications
Storage
1. Medications that are administered by employee are kept in a storage area (cabinet, closet, etc.)
2. Only employee authorized to administer medications have access to the key of the locked medication storage area.
3. All medications are stored in an area that has proper control of sanitation, temperature (including refrigeration), light and humidity.
4. Medication will not be stored near food or cleaners and poisons
5. Topical or liquid medications are stored separately from other oral medications
6. Controlled Substances will be counted in CaraSolva
Disposal of discontinued, expired or contaminated medications
1. Will be immediately placed in a container labeled MEDICATIONS TO BE DESTROYED in the medication cabinet
2. Place contaminated medications in an envelope with the person’s name, name of medication, strength and reason medication is to be destroyed. Put the envelope in the container to be destroyed container
3. Medication is destroyed by the manager/support coordinator or designated employee and a witness within two months
4. Schedule II medications are destroyed by an RN and witnessed by another person (See Controlled Medications section)
5. Destruction of medications is documented in the person’s health care progress notes with another employee as a witness.
6. Documentation should include
7. Medication destruction procedure
Procedures of Medication Administration
1. When removing medication from the container
2. Compare removed medication to medication administration record information
3. While setting up medications
Steps for administration of Oral Medications
Tablets or pills:
Lozenges:
Sublingual medications
Intrabuccal
Liquid medications
Steps for Administration of Other Medication:
Topical medication:
Eye drops
Eye ointment
Ear drops
i) If lying in bed, put bed flat and turn ear to be treated facing up; or
ii) If reclining in a chair, tilt head sideways until ear is as horizontal as possible.
Enemas
Nasal Spray
Inhalers
Vaginal medications:
The person needs to wash vaginal area if indicated and insert/apply the vaginal medication with employee’s prompts if needed.
Note: Encourage self-administration vaginal medications; which include vaginal jelly, ointment, cream, or tablet.
To make insertion easier, the suppository and applicator tip may be lubricated with water or water soluble lubricating jelly. Do not use Vaseline.
Other routes, such as gastrostomy (g-tube, mic-Key) gastrostomy/jejunostomy (G/J tube) or nebulizers are individualized for the person in each home.
For training on these routes of administration and for injections consult a health professional.
CONTROLLED MEDICATION
1. Security of Controlled Medications
a. Schedule (Class) I medications are not currently administered in the home.
b. Schedule II medications may be administered in the home. Schedule II medications are stored with all other medications.
2. Receiving new and administering Controlled Medications
a. The employee receiving the medication will verify that the quantity listed on the medication label is the amount of medication received.
b. The employee receiving the medication will record this amount on the ordered/received log.
c. The home maintains a record of the administered Schedule II medications using the enable count in CaraSolva.
d. These medications are documented as administered on the person’s medication administration record (MAR) per procedure.
f. If a dose(s) of Schedule II medication was not administered to the person, a Medication/treatment error form is completed and the designated prescriber and nurse are notified.
3. Reconciliation of Controlled Medications
a. When Schedule II medication is spilled or dropped, an explanatory notation is entered in the health progress notes, and signed by the employee responsible and one witness (if available).
b. Contaminated/discontinued medication is returned to the locked area with an attached note stating the name of the Schedule II medication, person’s name, dose, quantity, and the reason for necessary destruction.
c. This medication is placed in the bin labeled “MEDICATION TO BE DESTROYED”. Employee will continue to count until destroyed.
d. A Nurse destroys the Schedule II medication along with a witness.
-When a nurse is not assigned to the site, the manager/support coordinator contacts the health services manager to make arrangements for the medication to be destroyed.
e. The procedure for medication destruction is documented in this policy.
f. If during the count a discrepancy is discovered, the employee will notify the manager.
OFF SITE MEDICATION PROCEDURE
Physician’s Orders for Off Site Medication Administration
If a medication is ordered for a person who is not self-administering medication during school, day placement, or work hours, a copy of the order for the medication will be obtained and sent to the designated employee at the day placement.
Medication Labeling for Off Site Medication Administration
Medication procedure for short term (three days or less) off site medication administration, including medication to be given short-term
1. The employee will transfer enough medication for the duration of the leave into labeled envelopes
2. Each medication envelope will display the following information
3. All medications to be administered at one time are to be placed in one envelope.
4. Employee will have the person who the medication is given to sign the Leave of Absence Form
For long term (longer than 3 three days) off site medication administration including medications to be given at day placement:
1. Medications will be sent in a properly labeled container from the pharmacy
2. Ensure that all new or changed orders are communicated properly
3. Employee will have the person who the medication is given to sign the Leave of Absence Form